The AI side of ThinkSocial

Agents for the work that repeats. People for the decisions.

Each agent does one job and waits for a named person to approve anything it changes in your business.

NPBuilt and run by Nelson Puentes, our AI lead.

Where each agent stands today
Inbox AgentLive with a client
Brand Growth AgentsRunning on our own brand
Store SearchProven in simulation
AEO, answer engine optimizationNew
Inventory IntakeIn design
How every agent is built

Five rules, no exceptions.

1

Nothing goes live unapproved

Every change waits in an approval queue until a named person says yes.

2

Read first

Agents start read only, then earn one undoable write at a time.

3

Nothing invented

Every value comes from your data or your answer. If it does not know, it asks.

4

Keys stay in a vault

No password or API key in a script, a chat or a web page.

5

Real, or labeled

A demo is called a demo. A number from our own brand is called ours.

+

One brain per client

Your voice, policies and products in one brand file every agent reads first.

Live with a client

Inbox Agent

An email autoresponder that gets smarter every time you use it.

It drafts a reply in your voice to every real customer email, using your handbook and policies.

  • Learns from every draft your team corrects
  • Gives every customer the same settled answer
  • Grows its own FAQ from real questions
  • Flags what it has never seen instead of guessing

It never sends. The send tools are switched off, so a person always reads and sends each reply.

Shopify brandsRunning on our own brand

Brand Growth Agents

Five agents on one brand brain. Find the ad that works, then make the next twelve from it.

1

Design system

Your colors, fonts, logo and layout rules in one reference.

2

Brand voice

Writes ads, emails and captions that sound like you.

3

Still ad creator

Turns your product photos and real reviews into ads. No new shoot.

4

Email agent

Klaviyo campaigns and flows in your voice, approved before sending.

5

Custom dashboards

Sales, ads, email and reviews in one view, with a weekly summary.

  1. Listen to your reviews and your shoppers' words.
  2. Make stills from your own photos and real logo.
  3. Review brand, claims and Meta policy before you see it.
  4. Find winners on sales, not clicks.
  5. Build on them, changing one thing at a time.

519 finished ads in seven weeks on Inverted Gear, our own brand. Not a client result.

Any storeNew

AEO, answer engine optimization

Shoppers now ask ChatGPT and Google's AI where to buy. AEO makes your boutique the answer.

  • Answer audit. We ask the AI assistants your shoppers' questions and record who gets named today.
  • Readable product data. Structured data for products, reviews, prices and stock.
  • Answer shaped pages. Clear FAQ, sizing, shipping and returns pages.
  • One consistent story across your site, Google Business Profile and socials.
  • Monthly tracking of the same questions, so you see what changed.

Nobody controls what an AI assistant says. We fix what is in your power and measure it.

CommentSold and ShopifyIn design

Inventory Intake

Supplier invoice in, stock updated, with a person checking in between.

  • Invoices drop into one shared folder and the agent reads every line.
  • A person checks each line against the invoice before anything moves.
  • Stock and product fields update in Shopify, then get read back to confirm.
  • Nightly checks catch items showing zero in CommentSold.
  • CommentSold only stores get an ordered work sheet for their VA.
How a pilot works

One store, one agent, one approver.

You pick the store and one person who approves. We build, set up and run it. Pricing is per store.

What we will not do

  • Send, launch or change stock without approval
  • Invent a product detail, review or result
  • Promise a return we have not measured
  • Keep passwords anywhere but a vault